How Sports Affect Academics Free Essays

Narator: This Reflective Piece consists of three persons who are John, Rodney and Paul. Narrator: Week before Cape results are out John: So fellas, cape results coming out? Feel allyuh do good? Rodney: I hope so, I put in enough time and study because I was behind and I wanted to prove that I could do what nobody expected of me and excel. Paul: Hahaha, Rodney why you studied? You are still going to fail? Rodney: No, I stopped basketball to study and I made some good sacrifices. We will write a custom essay sample on How Sports Affect Academics or any similar topic only for you Order Now Paul: Stopped basketball? Make me stop football na? I’m going to do excellent in Cape and get a scholarship just for football. John: Well like you, Paul, I continue to play cricket but I was also focusing on my studies and putting in meh extra work. I balanced my academics with my extra-curricular activities. Rodney: Well, we will see which one of the three techniques worked the best. John: Yes we will see, but I pray to God I succeed. Paul: Ok den, we will see how good I’ve done. Narrator: Walking in school to collect their results John: Ok fellas, now today is the big day. Rodney: Yes it is, we will find out what our future is and what our next step in life is. Paul: Who wanna pray? Rodney: Pray na Paul. Paul: Please Lord, let us get the required grades needed to further our education in what we will like to do and be proud in Jesus name, Amen! Rodney: When you serious, you serious boy Paul but why you couldn’t be serious like that for your school work as you were for football or for this prayer? Paul: I was! Allyuh was just getting fooled. John: Let us just go quickly and get our grades please! Narrator: After receiving the Cape Results Rodney: Yesss! Da wa we talkin bout! John: Dun kno, I do rel good dan. Paul: Hmmm, I did ok, could have done better. Rodney: John and Paul how allyuh do? John: I did great, I got four distinctions and there’s even a bigger surprise. Guess? Paul: Wa is da boy? John: Ok, I also geh an open science schol. Rodney: Weyzz, you did beast, I geh four ones and got an additional mathematics schol. Narrator: A moment of silence grew upon the three friends John: Well, Paul wa you geh? Paul: Orr ok uhmm I got three fours and a five. Five is a pass in Cape so at least I pass all my subjects. Narrator: John and Rodney laughed loudly Rodney: I thought you were going to get a scholarship because of football Paul? What causing that? Paul: Well honestly, I think it is because I did not rely focus a whole lot on my school work and did not manage my time the way I should have done. John: Although I did not quit or take a pause in my extra-curricular activity, I worked harder in pursuing my education and striving for excellence and cricket maybe one ah d reason why I geh an Open Schol too. Rodney: I put my sport on a hold for a while until my Cape Exam pass because I was not one of the brightest students so I could not of balance both basketball and academics. In making my decision I studied hard and made quality sacrifices to geh my Maths Schol. Narrator: Making decisions in further education John: So what allyuh going to do to now? Paul: I think I going to S. A. M and settle down because I realize this life thing rel serious. I wa be an accountant. Rodney: I am going UWI and further my studies in maths. I am going to do a Major in Maths and a Minor in Actuarial Science. I wa be an Actuarial Scientist. John: Well, I am going Harvard and further my studies in sciences, mostly Chemistry. I wa be a Chemist. Rodney: We set our life goals deh eno, so we making up we mind to achieve eh and doe slack off. We wuh stay in touch. John: Yes of course and I hope allyuh excel in allyuh education and Paul, focus this time because I know you could do it. Paul: First, I am praying I get into SAM, but if I do, I will take a different approach in my school work and be serious cuz I wa my life run smoothly after and be proud of myself. John: Yea, later deh. I gone. Rodney: Yea I bussin deh too. Paul: Word, we wuh catch up in d long run. Narrator: The three persons excelled at their different goals and be what they wanted to be. One can surely realize that sports has a good and a bad effect on education but it is in yourself to take it serious and prove you can do it in whatever aspect of sports you are doing and career. In concluding this piece I think one should always â€Å"Strive for Excellence†. .mce-content-body .mce-resizehandle.wildfire-hover { background: rgb(0, 0, 0); }; .mce-content-body [contenteditable="false"] [contenteditable="true"].wildfire-hover { outline: rgb(122, 202, 255) solid 2px; }; .mce-content-body img.wp-media.wildfire-hover { background-color: rgb(237, 237, 237); border-color: rgb(114, 119, 124); };a[data-wplink-url-error], a[data-wplink-url-error].wildfire-hover, a[data-wplink-url-error]:focus { outline: rgb(220, 50, 50) dotted 2px; position: relative; }; How to cite How Sports Affect Academics, Papers

Learning Environment Customer Service Representatives

Question: Discuss about the Learning Environment for Customer Service Representatives. Answer: Introduction: Hobbs and Besner (2016) depicts that customer service representatives directly deals with the customers and responsible for problem solving and taking orders from end-users. They are the internal customers and the engineers should consider their order for a better outcome of the excellent customer service. This understand-ability can be ensured by the positive response from the customers that they are getting what they have asked for and the annual outcome of the organization whether they are making a profit or loss (Grace Lo Iacono, 2015). Zhu et al. (2013) furthermore suggest that this comprehensibility through the process of knowledge sharing by conducting a regular meeting of engineers and customer service reps and discuss aspects of the customer demands and problems like loss an organization incurs due to incorrect shipment. Importance of customer service Yes, it is necessary for all employees within an organisation to consider the basic requirement of the end-clients and customer service. Gilmour et al. (2013) portray that every organization manufactures products for people in the community and their profitability rely on the sales of their ultimate products. In the context of the given case study, the customer service representative directly knows about the actual customers demand and they place orders to engineers. Since, the engineers indirectly taking the customers order thus it is evident that they should understand that they are working for the ultimate customers through the help of the customer service reps (Raza Hanif, 2013). Thus, the organization should take initiatives for providing two-hour training per week regarding the customer's services their organization is providing and the recent demands of the customers. This approach will help them to opt for appropriate methods for accomplishing the engineering procedures for meeting the customers requirement (Tucker, 2013). The obligatory requirement of understanding the customer services results in satisfied customers and fewer user complaints. Key requirements for outstanding internal customer service Setting of clear expectations The goals and objectives regarding what projects need to be accomplished for better productivity and profitability are to be set by the managing authorities of the manufacturing industry. Radnor and Johnston (2013) depicts that poor planning will result in the poor execution of a project that enhances the rate of the client's complaints. Thus, a collaborative goal has to be set among the engineers and the customer service reps that so that the latter one gets aware that the former executives will work according to their requirement (Beringer et al., 2013). In addition to that, this leads to satisfied internal customers. Informing the customer service reps concerning the project progress Beringer et al. (2013) furthermore, stated that in recent times, the technologies and the demands of the users are changing rapidly and in order to attain the maximum profitability, these organizations have to change their procedure to accomplish their orders. Thus, engineers should reveal the status of the work to the customer care representatives. Marr (2013) highlights the advantage of their approach that is; those reps can suggest some improvised methods through which customized products for customer can be formulated. Identification and anticipation of needs Scheduling quick calls for the development and progress of the projects, let the members of the department of an organization know each other. Radnor and Johnston (2013) sated that this not only reduces the conflicts among the internal costumer and the engineers but it will also enhance the manufacturing outcome of the produced goods. Thus, results in outstanding internal customer service. Relationship between internal and external service delivery It is evident from the provided case study that, if engineers deliver the appropriate manufacturing good to their internal customers that are the customer service representatives, the products will then henceforth deliver to the end-customers. Hence, Gilmour et al. (2013) portray that there is a direct relationship between the internal and external service delivery. Grace and Lo Iacono (2015) depicts that the external service delivery relies on factors like quality of the product, the organizational image on accurate delivery of the products, precision of the products manufactured and the reliability of the performance of the good the user get. Raza and Hanif (2013) moreover depict that the engineers took responsibility for the timely delivery by fulfils aspects like responsiveness, which relates to the speed of service, empathy that pertains to the feeling of safety by using the products and reliability of the engineers that describe the accuracy and timeliness of project delivery. Evidence for how external customers can affect from problems between internal customers The poor communication in between the engineers and the customer care representatives results in an adverse outcome for external comprises (Raza Hanif, 2013). From the given case study, it can be seen that the organization is known for its great products but poor customer service. de Waal et al. (2016) defines the reason for such circumstance is the less knowledge of the manufacture goods that the engineer produce and they cannot help the customer with a proper solution if they face any adversity. Moreover, from the case study, it has also been noted that engineers do not respond to the representative's consideration as a result they are unaware of the used approach for the manufacturing of the goods and thus, for the organization the customer service is just a department that cannot clear the queries of clients. Lastly, incorrect shipment due to inappropriate details incurs a loss for the organization. Users will get incorrect products that are not useful for them and hence they ha ve to suffer from problems between internal customers. Building customer satisfaction between internal customers The customer satisfaction can be built by considering them in the manufacturing approaches that the engineers are using for producing goods. In this way, they are not only able to learn about the organizational proceedings but also able to guide their users if they are facing problems in using the goods. Zhu et al. (2013) also depict that maintaining good work culture, showing respect to the internal customers, motivating them and provide them training also drives customer satisfaction among the internal customers. In this way, they will be able to learn about the workplaces culture and serve their best by utilizing the training they have been provided. Reference List Beringer, C., Jonas, D., Kock, A. (2013). Behavior of internal stakeholders in project portfolio management and its impact on success.International Journal of Project Management,31(6), 830-846. de Waal, A., de Waal, A., van der Heijden, B., van der Heijden, B. (2016). Increasing customer loyalty and customer intimacy by improving the behavior of employees.Journal of Strategy and Management,9(4), 492-510. Gilmour, P., Borg, G., Duffy, P. A., Johnston, N. D., Limbek, B. E., Shaw, M. R. (2013). Customer service: differentiating by market segment.International Journal of Physical Distribution Materials Management. Grace, D., Lo Iacono, J. (2015). Value creation: an internal customers perspective.Journal of Services Marketing,29(6/7), 560-570. Hobbs, B., Besner, C. (2016). Projects with internal vs. external customers: An empirical investigation of variation in practice.International Journal of Project Management,34(4), 675-687. Marr, N. E. (2013). Do managers really know what service their customers require?.International Journal of Physical Distribution Logistics Management. Radnor, Z., Johnston, R. (2013). Lean in UK Government: internal efficiency or customer service?.Production Planning Control,24(10-11), 903-915. Raza, S. A., Hanif, N. (2013). Factors affecting internet banking adoption among internal and external customers: a case of Pakistan.International Journal of Electronic Finance,7(1), 82-96. Tucker, F. G. (2013). Creative customer service management.International Journal of Physical Distribution Logistics Management. Zhu, Q., Sarkis, J., Lai, K. H. (2013). Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices.Journal of Purchasing and Supply Management,19(2), 106-117.

Road Not Taken Essays (327 words) - The Road Not Taken, Choice

Road Not Taken The title of a poem often reflects the author's theme. In his poem "The Road Not Taken" Frost's theme is about choices. He had two roads to chose from and wonders what would have happened had he taken the other road. His title reflects this. The first three lines, "Two roads diverged in a yellow wood, / And sorry I could not travel both /And be one traveler, long I stood", tell us the narrator must choose between two roads he finds equally appealing. It is apparent the narrator has a difficult choice to make and is carefully considering his options. The fact that he is sorry he cannot travel, or choose, both paves the way for regret or wonderment. After the choice of roads is described and considered, Frost writes "Oh, I kept the first for another day! /Yet knowing how way leads on to way, /I doubted if I should ever come back." This is where the narrator makes his choice. Here, he knows he is bound by that choice. He wants to hold on to the other possibility, but knows this cannot be. His choice becomes the road taken. The choice he held on to, then somberly let go, becomes "The Road Not Taken." In the last stanza of this poem Frost writes, "I shall be telling this with a sigh /Somewhere ages and ages hence: /Two roads diverged in a wood, and I- /I took the one less traveled by, /And that has made all the difference. The narrator seems content with his choice yet he tells of it with a sigh: not so much a regretful sigh but a speculative one. He is resolving himself to the fact that even when "ages and ages" pass, he will still wonder what if he had taken the other road. This poem is about choices. But more than that, it is about the choices not made and the idea of wondering about them. The title of this poem "The Road Not taken" gives us insight to and reflects this theme.

Facebook for Businesses

Facebook for Businesses Free Online Research Papers With the ever increasing use of popular social networks to stay in touch with society, so expands the need for businesses to tap into the same networks to maintain a modern connection with current and prospective clients alike. One of the current most popular network sites being used by all facets of society is Facebook. While Facebook has been available to anyone over the age of twelve with an active e-mail address since 2006, not everyone understands the differences between a personal account and a business page or knows how to utilize this particular media. This article will cover just that, starting with a brief history on the creation of Facebook. In 2004, a Harvard student by name of Mark Zuckerberg created the now infamous Facebook (Maher 137). Mark had started the site to take the place of the Harvard’s university ID photos and information booklets (Maher 137) and had intended to keep its use limited only to Harvard students. However, after noticing its intense popularity after only a few weeks, he began offering the site’s use to other schools. After just a few months, the use of Facebook had spread to several other Ivy League universities in the nation and required users to have an active university e-mail address (Kryder 32). Today, the boundaries of Facebook have expanded well beyond the realm of higher education majors and onto the monitors of millions across the globe. There are two types of user accounts to choose from; a personal profile or a page for businesses or organizations. While both require much of the same information to set up and look quite similar in presentation there are differences that prove necessary to both. First, a personal profile functions merely as a broadcasting point for an individual’s personal information (Kryder 32) (i.e. status updates, religious views, sexual preferences, etc), whereas a business oriented Facebook page offers the business/organization the ability to market their products, events and/or services to any and all users. Also, users with a personal profile can add people they may or may not know as â€Å"friends† who also have a personal profile while users can only become a fan of a business page of their choice to show support. Fortunately, businesses have finally started tapping into this immense marketing resource to stay in the modern age of communication. There are many benefits to utilizing such social networking sources, the biggest being its ability to provide a constant source of new information, new connections, and new opportunities (McMahon 50). Facebook can also be used as a recruiting tool to seek out potential employees (Wilson 56). Obviously, one of the main reasons a business would choose to create a Facebook page would be to advertise their products or services and to connect with their â€Å"fans† to build and maintain popularity. Though, the fan base can be directly proportional to the business’ extroversion (McMahon 50) and if a certain level of communication is not maintained there will most likely not be an increase in followers. Even though the original plan for Facebook had been diverted from, its popularity is one that cannot be rivaled. This popularity helped to bring about a new connection between individuals and business entities. Marketing via Facebook and other social networking sources is still a rather new concept to businesses but is proving to be a worthwhile venture. A business looking to connect through such networks need only remember to maintain the communication with its newfound â€Å"fan† base. Research Papers on Facebook for BusinessesThe Project Managment Office SystemOpen Architechture a white paperStandardized TestingRelationship between Media Coverage and Social andMarketing of Lifeboy Soap A Unilever ProductThree Concepts of PsychodynamicTwilight of the UAWInfluences of Socio-Economic Status of Married MalesResearch Process Part OneBionic Assembly System: A New Concept of Self

Globalisation Essay Example | Topics and Well Written Essays - 1000 words - 8

Globalisation - Essay Example Microsoft has been known to possess monopolistic power in the manufacture and market for operating systems for most Personal Computers, in addition to being involved in far-ranging attempts to defend its operating system monopoly through using a wide range of exclusionary practices .Finally, Microsoft activities have been harmful to innovation and by extension to consumers (Eisenach & Lenard,2000). 2. Microsoft’s monopolistic practices are harmful to consumers in that the corporation being the sole provider of operating systems can set practically any price that they want, a process known as price-fixing. Price –fixing can be easily done in spite of demand, since the company is aware that consumers have no choice. Secondly Microsoft can even supply products that are inferior a practice that can further injure the consumers. Thirdly Microsoft’s monopoly kills innovation simply because the company lacks the incentive to innovate and thus fails to offer new as well as improved products; something that makes consumers enjoy what they want and how they want it (Gow, 2007). 3. Companies like Microsoft should be regulated because their dominance can hurt consumers by allowing the corporation to overprice its products in addition to suffocating innovation by competitors, keeping them out of the market fearing demolition by the main player. Microsoft therefore should not be permitted to dominate as it had done before for instance through abusing its operating system through incorporating its own Media Player capable of playing films and music, into its Windows operating system. This practice shut out other competitors such as RealPlayer. Microsoft therefore should be regulated so that other companies can grow and innovate especially in this information economy. 1.One of the most profound experiences I have had of globalisation is with Amazon.com.Amazon.com is the biggest internet-based retail store in America which began as a bookstore

6 Essay Example | Topics and Well Written Essays - 250 words

6 - Essay Example Laying off workers will result in unemployment loop that is going to reduce the demands further. From an economist’s point of view, the key indicators of goods and services are government purchases, net export, investment and consumption. As for consumption when the consumers are scared of spending, it is likely to spike of an economic crisis. The main reason people are scared to spend is because of the economic uncertainty. When it comes to investment, normally a reduction in consumption will also come with come with an increase in investment, however, with a decrease in cost of mortgage people tend not to invest. A reduction in the price of goods that are both exported and imported tend to lead to a general reluctance of people to invest. According to Keynesian theory, the government should spend more on things that are to make people spend more money (Mankiw, 2008). Generally if Keynesian theory is to be observed, one should take a keen look on these four factors and how they relate to an economic

Intention Recklessness Case Study Example | Topics and Well Written Essays - 1000 words

Intention Recklessness - Case Study Example Intentionality in this case would depend largely upon the chance of death that Fabio was inflicting upon Alessandro. By the time the fourth bullet was in the gun Alessandro was more likely than not to kill himself with the next pull of the trigger. On the shot that actually killed him there was an 83.3% chance of Alessandro dying. Fabio committed an act that was likely to kill Alessandro. The fact that Alessandro "agreed" to the use of live bullets is irrelevant as a "reasonable man" would have known that the magician would have thought his manager was joking. The act of changing the black bullets for live ones was the equivalent of tying Alessandro up and loading a gun with one bullet, firing it, loading it with another etc. Fabio could be rationally charged (and would probably be convicted) of the intentional murder of Alessandro as he clearly had the mens rea through the use of live bullets and the actual swapping of the blanks for the real bullets was the actus reus (Simester, 2004). He had the oblique intent to kill him if not the specific intent. This case can be analyzed in three different stages. ... A reasonable person should know that such an active would be likely to cause harm to someone if they were hit by the car. The fact that schizophrenia could have the effect of depriving a person of the ability to know the inherent risk of what he was doing begs the question of whether it did in this case. Part of Toby's statement in court, "he hadn't though about he risk of hurting anyone" would suggest that the mental disease did indeed diminish his capacity but the subsequent comment "that he didn't really care" would suggest that he had at least a sense of "right and wrong". If a person states that they do not care about something there is the implication that they understand they should care. But this is Toby's state of mind in court, not at the time of the alleged offense. As he is a schizophrenic and as the court has accepted that this condition could cause him not to appreciate the risks involved with what he was doing, it seems that Toby did not recklessly cause Judy's injuries. There is sufficient doubt as to whether he could form the mens rea necessary at the time of the accident. Question 3 The fact that the Lords have attempted to give a satisfactory definition of "intention" on many occasions, the latest of which occurred in Woolin (1999) AC 82 HL does not necessarily render Williams' statement re. the impossibility of defining intention moot. In Woolin, a man killed his baby son while angry, throwing him onto a hard surface. The trial judge instructed the jury through a broad definition of intention, directing them that they could infer that Woolin had intended to kill his son if there was a "substantial risk" of injury. Woolin was convicted,